How Does WFM-Consultancy Help Yield Better Results?

Workforce Management is a complex area to navigate, especially for multinational companies that have to contend with the laws of many regions or ambitious companies that want to grow. And the ongoing trend of hybrid working brings new challenges.

Even the most advanced WFM tools can fall short if not wielded to their utmost capacity. There are often untapped optimization opportunities and process enhancements awaiting discovery.

At MANUS Software Europe, our mission is to ensure 100% control and 0% waste for our workforce management software customers. Our consultancy services commence with establishing robust processes and evolve into bespoke strategies designed to yield efficiency gains and diminish labor expenses.

You don’t have to be a customer of ours to benefit this service though – read on to learn more.

Tailored Services for Existing Customers and New Contacts

We offer two versions of our consultancy service: one for existing customers and other for businesses that are not using our workforce management system. Both will provide valuable insights into your WFM processes but they cater to distinct stages of your journey.

For Existing Customer

For our existing customers, we provide a continuous improvement service. Each month, a dedicated business consultant works closely with you to analyze your current processes and how you use our workforce management solutions. This helps identify areas for improvement, ensuring you get the most out of MANUS WFM and continually optimize your processes for better results.

Whether it’s resource allocation, employee scheduling, attendance tracking, time evaluation, payroll, compliance, reporting, real-time monitoring for numerous purposes, or anything else, we’ll make sure you’re implementing it in the optimal way.

An added benefit is that, as your business needs change, you will continue to refine your WFM strategy.

We can also help you discover more about your implementation of MANUS 5.

For New Contacts

For new contacts, our consultancy service assists you in selecting the most suitable workforce management solution for your organization. This is a paid service where we conduct a thorough scan of your existing procedures and systems in order to understand your unique requirements and identify the most appropriate solutions. If you decide to implement MANUS WFM, the fee for this initial service will be deducted from the overall project fee.

Our WFM Consultancy Process

How exactly do we ensure your workforce planning software is used in line with your business objectives? Let’s look at our process in more detail.

• Assessment; As mentioned, we begin with a comprehensive assessment of your WFM processes and existing systems, gathering detailed information about your workflows and operational challenges. This thorough analysis forms the foundation for developing a customized strategy that addresses your needs.
• Identification; From our assessment, we generate a detailed list of potential improvements, including key areas where efficiencies can be gained, costs can be reduced, and compliance can be enhanced.
• Customized Solutions; Next, our team develops a tailored plan that aligns with your business objectives and budget, helping you drive optimal results in the long run.
• Implementation; Our consultants work closely with your team to integrate the identified changes, ensuring a smooth transition with minimal disruption.
• Training; We train key personnel within your organization to ensure they have the knowledge required to guide end users and maximize the benefits of the changes. We also assist with documenting the processes to ensure continuity and consistency.  
• Continuous Improvement; Our consultants are available to assist with any challenges or questions that may arise, helping you adapt to changing business needs. As such, we ensure that your WFM strategy remains effective and relevant, driving long-term results.

Why Choose our WFM Consultancy Service?

Cost Savings

Our consultancy services help you uncover inefficiencies and implement cost-effective solutions that deliver tangible financial benefits.

Profound Expertise

MANUS WFM is a comprehensive workforce management solution and you don’t need to navigate all of its functionality by yourself. Our team of experts brings years of industry experience to the table. Based on their comprehensive analyses, you’ll receive the most effective recommendations.

Tailored Solutions

Our recommendations are customized to develop the best strategies that suit your requirements – whether you’re looking to improve efficiency, reduce costs, enhance productivity, or all of the above.

Gain Competitive Edge

MANUS WFM is a state-of-the-art, cloud based solution with an advanced time evaluation engine, compliance engine, analytics, an employee app accessible from mobile devices, and many more features. By using it in the best way for your organization, you can leverage this technology to enhance productivity and efficiency, helping you stay ahead in your industry.

WFM Consultancy FAQ

Which Companies Can Benefit from WFM Consulting?

Any organization that relies on efficient labor management can benefit. Companies that need to optimize their processes, that have complex scheduling needs, or are experiencing rapid growth will find our services particularly beneficial.

Whatever your industry – from manufacturing to retail, from logistics to contact centers – our consultants can help you enhance your strategies.

Why Would I Need WFM Consultancy?

You might need WFM consultancy if you face challenges in managing your workforce efficiently. This could include issues like;

• High turnover rates
• Inefficient scheduling
• Underutilization of resources
• Compliance concerns, or
• Difficulties in tracking employee performance

Our consultants help identify these pain points and provide solutions to overcome them, ensuring smoother operations and better workforce management on the whole.

Is WFM Consultancy Worth It?

Absolutely. WFM consultancy can lead to significant long-term savings and operational improvements. MANUS WFM has proven to deliver labor cost savings of up to 10% – and making sure you’re truly benefiting from it in the best way possible drives ROI.

How Will WFM Consultancy Help Me Keep My Workforce Motivated?

The optimal use of your enterprise workforce management software will have a knock-on effect for employees. Streamlining processes and ensuring employees are well-managed and scheduled effectively may help reduce uncertainty and stress, and improve job satisfaction. In turn, you may see improved workforce productivity.

Also, our training and support services equip HR staff with the knowledge of how to use MANUS WFM effectively, ensuring everyone gets the greatest benefits from it.

Conclusion

We want to help you realize the full potential of your business, from initial assessment to continuous improvement. With our expertise, customization, and ongoing support, you can drive long-term success in the core HR functions of WFM and payroll, which will lead to further labor cost savings.

Eager to Learn More About WFM-Consultancy Sevices?

Contact us today to learn more and take the first step to more efficient and competitive workforce management.